Refund Policy

Money-Back Guarantee

At FX SAM, we strive to provide high-quality services and customer satisfaction is our top priority. However, if you are not completely satisfied with your purchase, we offer a 10-day money-back guarantee.

Eligibility for a Refund

To be eligible for a refund, you must meet the following criteria:

  1. You must request the refund within 10 days of your purchase date.
  2. The request must be submitted through our official communication channels (email, contact form, etc.).

How to Request a Refund

  1. Contact our customer support team at support@fxsam.com with your order details.
  2. Provide a brief explanation of why you are requesting the refund.
  3. Our team will review your request and respond within 3 business days.

Processing the Refund

Once your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Conditions

  • The 10-day money-back guarantee applies only to the first purchase of a product or service.
  • Subsequent purchases of the same product or service are not eligible for refunds.
  • Any requests made after the 10-day period will not be eligible for a refund.

Contact Us

If you have any questions about our refund policy, please contact us at support@fxsam.com.

Thank you for choosing FX SAM. We value your business and look forward to serving you.